This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web site displays as a jumble of characters. What gives?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by tabethamoe

more options

When I try to open a website, it displays as a whole page of what looks like hindu, chinese and wingbat characters.

When I try to open a website, it displays as a whole page of what looks like hindu, chinese and wingbat characters.

Chosen solution

Which encoding is used on that page?

Make sure that UTF-8 is selected and not an UTF-16 encoding.

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Which encoding is used on that page?

Make sure that UTF-8 is selected and not an UTF-16 encoding.

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding
more options

Thanks cor-el. I needed to place it on UTF-16. I tried the UTF-8 but that didn't work. I switched it over to UTF-16 and it works like a charm!! Thanks for pointing me in the right direction. :)