Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox sync kept saying that my username or my password was wrong

  • 1 reply
  • 5 have this problem
  • 24 views
  • Last reply by cor-el

ultimate55
ultimate55
more options

I just formatted my computer and before i formatted my computer i set up firefox sync. After i formated my computer i entered my account name and my password and then my sync key. Then it said that my password or my account name was wrong but it wasn't! How can i solve this! i Retried it 10 times but doesnt work!

I just formatted my computer and before i formatted my computer i set up firefox sync. After i formated my computer i entered my account name and my password and then my sync key. Then it said that my password or my account name was wrong but it wasn't! How can i solve this! i Retried it 10 times but doesnt work!

Chosen solution

There have been problems reported with Sync and they are working on it, so please try again later if you experience problems.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There have been problems reported with Sync and they are working on it, so please try again later if you experience problems.