This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Something has gone crazy wrong with my 'contacts' for e-mail and the addresses are all a jumble of letters. What do I do?

  • 1 reply
  • 6 have this problem
  • 16 views
  • Last reply by cor-el

mamajoan
mamajoan
more options

I read one of my e-mail letters and wanted to forward it. When I clicked on the contact list to send "to" all the address were just a jumble of letters. ie: jdnter:@mdjl . Nothing made any sense. Has my e-mail been tampered with? Any suggestions? Please HELP I went back to try to 'copy' a sample to send to you but everything was back to normal. What happened?

I read one of my e-mail letters and wanted to forward it. When I clicked on the contact list to send "to" all the address were just a jumble of letters. ie: jdnter:@mdjl . Nothing made any sense. Has my e-mail been tampered with? Any suggestions? Please HELP I went back to try to 'copy' a sample to send to you but everything was back to normal. What happened?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using a key scrambler extension (Comcast Constant Guard) ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).