Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why firefox not playing any videos after upgrading it to 7.0.1?

  • 1 reply
  • 4 have this problem
  • 12 views
  • Last reply by cor-el

vinde4all
vinde4all
more options

I m not able to play any videos after updating Firefox to 7.0.1... I get message "You need to upgrade your Adobe Flash Player to watch this video" . Even after doing this I m unable to play any videos of any video sites through Firefox... Please give a correct and simple steps (points wise) so that it should resolve... I m using Windows XP Service Pack 2

I m not able to play any videos after updating Firefox to 7.0.1... I get message "You need to upgrade your Adobe Flash Player to watch this video" . Even after doing this I m unable to play any videos of any video sites through Firefox... Please give a correct and simple steps (points wise) so that it should resolve... I m using Windows XP Service Pack 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see the Flash plugin in Tools > Add-ons > Plugins and on the about:plugins page?

Does the test page confirm that Flash is installed and working?