This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I keep getting the upgrade message even when I upgrade?

more options

I have downloaded the prescribed upgrade twice but the message telling me that I need to upgrade still appears don't understand why or have I not got the latest version yet?

I have downloaded the prescribed upgrade twice but the message telling me that I need to upgrade still appears don't understand why or have I not got the latest version yet?

All Replies (1)

more options

If you want the Google search page as your home page, change your home page to about:home (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).

You may see that erroneous update message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.

Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version
You can also see your version on the Help > Troubleshooting Information display


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: