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I am getting this error message, " The URL is not valid and cannot be loaded" when I try to go to Firefox home. I have uninstalled add-ons, uninstaleed and reinstalled a fresh new firefox which did not help

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  • Last reply by aperfilio

aperfilio
aperfilio
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I am getting the following error message, " The URL is not valid and cannot be loaded" when I try to go to firefox home. I uninstalled add-ons , uninstalled Firefox and then installed a fresh version. Still have the problem. Thanks for the help

I am getting the following error message, " The URL is not valid and cannot be loaded" when I try to go to firefox home. I uninstalled add-ons , uninstalled Firefox and then installed a fresh version. Still have the problem. Thanks for the help

Chosen solution

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Packages) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).

  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll
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cor-el
cor-el
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Chosen Solution

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Packages) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).

  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll
aperfilio
aperfilio Question owner
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Thank you very much cor-el . The Visual C download fixed my problem. You made it very easy, even though I have no clue what that means, it worked instantly. I did not even go to the URL fix you provided as I assume I don't need it if it seems to run good now. Again thank you very much