This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can not log into my sync account and get my recovery key. i click on i have an account it takes me to the 3 boxs of characters to sync my device. i need to get to manage my account so i can get my recovery key. There seems to be no way i can get it.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by ideato

more options

i can not log into my sync account and retrieve my recovery key. i click on i have an account it takes me to the 3 boxs of characters to sync my device. i need to get to manage my account so i can get my recovery key. There seems to be no way i can get it.

i can not log into my sync account and retrieve my recovery key. i click on i have an account it takes me to the 3 boxs of characters to sync my device. i need to get to manage my account so i can get my recovery key. There seems to be no way i can get it.

All Replies (1)

more options

See: Where can I find my Recovery Key?

if you like see for more info : How do I add a device to Firefox Sync?

Where can I find the code to add a device to Firefox Sync?


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.