This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

using Firefox 11.0 when try to 'bookmark this page' from the bookmarks drop down menu on top of the browser the bookmark pop-up window appears but it disapears when I move my mouse towards the bookmark popup window

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by njdude

more options

using Firefox 11.0 on Windows 7 prof 64 bit, when try to 'bookmark this page' from the bookmarks drop down menu on top of the browser the bookmark pop-up window appears. When I move my mouse on the bookmark pop-up window to change the directory to store the bookmark it disappears before I can do anything? If I move my mouse near the yellow star on the right side of the url window, the bookmark popup menu might appear again but it just disappears when I move my mouse on it?

using Firefox 11.0 on Windows 7 prof 64 bit, when try to 'bookmark this page' from the bookmarks drop down menu on top of the browser the bookmark pop-up window appears. When I move my mouse on the bookmark pop-up window to change the directory to store the bookmark it disappears before I can do anything? If I move my mouse near the yellow star on the right side of the url window, the bookmark popup menu might appear again but it just disappears when I move my mouse on it?

Chosen solution

Hi!

We have seen similar issues in the past. Read this 2 threads and let me know if they help:

https://support.mozilla.org/en-US/questions/899098 https://support.mozilla.org/en-US/questions/850203

Good luck, Ibai

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Hi!

We have seen similar issues in the past. Read this 2 threads and let me know if they help:

https://support.mozilla.org/en-US/questions/899098 https://support.mozilla.org/en-US/questions/850203

Good luck, Ibai

more options

Thanks that helped! Unchecking the box next to "Use hardware acceleration when avaliable" in Options-Advanced menu worked for me!