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Firefox crashes

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

jraifsni
jraifsni
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Recently firefox will crash before I can even open it. It was working fine then just quit one day. I have tried to remove it from my computer and redownload it, but it still is crashing. It is crashing in safe mode still.

Recently firefox will crash before I can even open it. It was working fine then just quit one day. I have tried to remove it from my computer and redownload it, but it still is crashing. It is crashing in safe mode still.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

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