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Firefox crashes

neilthecoder
neilthecoder
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Whenever I open firefox, it crashes. This happened when I updated from 11 to 12. Downloading firefox again did not help at all. I can't open firefox in safe mode either. I tried everything in this article

Whenever I open firefox, it crashes. This happened when I updated from 11 to 12. Downloading firefox again did not help at all. I can't open firefox in safe mode either. I tried everything in [[Firefox crashes|this article]]

Chosen solution

Did you try a new profile?

You can also look at this MozillaZine Knowledge Base article.

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All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Did you try a new profile?

You can also look at this MozillaZine Knowledge Base article.

neilthecoder
neilthecoder Question owner
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Okay, that works for me. Which files from the profile folder should I move from my old profile to my new profile, if I want to transfer my bookmarks and passwords (I have a master password set up)?

neilthecoder
neilthecoder Question owner
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Okay, that works for me. Which files from the profile folder should I move from my old profile to my new profile, if I want to transfer my bookmarks and passwords (I have a master password set up)?

neilthecoder
neilthecoder Question owner
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Okay, I found out using this article: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox