Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my icon is lost?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Hasan

more options

my icon is lost? what should to do,,since i don't want to lost my bookmrk

my icon is lost? what should to do,,since i don't want to lost my bookmrk

All Replies (5)

more options

hello, firefox is making backups of your bookmarks for the last 5 days - see if you can restore it that way - https://support.mozilla.org/en-US/kb/Backing-up-restoring-bookmarks#w_res...

more options

Do you mean that your Bookmarks' icons are not displaying ??

This extension has a feature to restore missing Favicons -> CheckPlaces

Check and tell if its working.

Modified by Hasan

more options

Do you mean the icon on the desktop or task bar?

Try to rebuild the Windows icon cache.

  • Open the Task Manager (Shift+Ctrl+ESC)
  • In the Process tab, right-click on the Explorer.exe process and select End Process.
  • Open the file picker via "File > New Task (Run)" and click the Browse button.
  • Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  • Select the file IconCache.db and use Delete in the right-click context menu to delete the file.
  • After the IconCache.db has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
more options

thank's all for the answer,,

more options

Do you meant to say that your problem is now resolved ??

What was your real problem anyway ?? Can you describe your issue more clearly (with some more words) ??