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Can't see replying or forwarding email in Hotmail

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Phil383

Phil383
Phil383
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I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Phil383
Phil383 Question owner
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Hi & thanks

Tried that doesn't solve it.