This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

history got deleted after firefox update 14, keeps repeating

  • 4 replies
  • 12 have this problem
  • 3 views
  • Last reply by cor-el

more options

I updated my Firefox Browser v 13 to v 14. However, after this my history got deleted without my deleting it. So I had to manually type each letter of my favourite sites.

But this problem keeps recurring. For example, I might visit gmail.com many times to appear on my most visited list; but after some time, the history will get deleted, and once again I will have to reenter each word of my site.

I updated my Firefox Browser v 13 to v 14. However, after this my history got deleted without my deleting it. So I had to manually type each letter of my favourite sites. But this problem keeps recurring. For example, I might visit gmail.com many times to appear on my most visited list; but after some time, the history will get deleted, and once again I will have to reenter each word of my site.

All Replies (4)

more options

Hi,

Please check these in Tools (Alt + T) > Options > Privacy:

The current option chosen beside Firefox will:

Always use Private browsing mode isn't selected.

If Clear history when Firefox closes is visible and selected, Browsing History under Settings shouldn't be selected.

Under Location Bar History or History and Bookmarks should be selected.

Options > Privacy

Options

If the problem persists, Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

more options

It does NOT help!!!

 And the old profile is in the Profile directory, but the history is gone!
more options

Shit, Firefox keeps deleting history after each upgrade! This problem seems to drag on and on, I am already scared of upgrading! Is it so hard to fix this problem??? IT'S REALLY VERY ANNOYING....

Modified by Bonzo5

more options

If you use cleanup software like CCleaner then check the settings for the Firefox application.