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How do I see my add-ons in the manager?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Vortican

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When I pull up my extensions tab in the add-ons manager it is blank. It will not load any of my extensions to manage or be able to delete them. How do I resolve this issue?

When I pull up my extensions tab in the add-ons manager it is blank. It will not load any of my extensions to manage or be able to delete them. How do I resolve this issue?

Chosen solution

One of the files that stores details about your installed extensions could be corrupt. To fix the problem:

Open your Firefox profile folder using the directions in this article:

Profiles - Where Firefox stores your bookmarks, passwords and other user data

Next, close Firefox and then delete (or rename) any of these files you see listed:

  • extensions.cache
  • extensions.ini
  • extensions.rdf
  • extensions.sqlite
  • extensions.sqlite-journal

Reopen Firefox to see if that solves the problem.

Ref:

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All Replies (3)

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Chosen Solution

One of the files that stores details about your installed extensions could be corrupt. To fix the problem:

Open your Firefox profile folder using the directions in this article:

Profiles - Where Firefox stores your bookmarks, passwords and other user data

Next, close Firefox and then delete (or rename) any of these files you see listed:

  • extensions.cache
  • extensions.ini
  • extensions.rdf
  • extensions.sqlite
  • extensions.sqlite-journal

Reopen Firefox to see if that solves the problem.

Ref:

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You may also have to delete the compatibility.ini file to make Firefox rebuild some other files in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
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Thanks to you both for the help, it got things handled. You guys are the best.