Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox 14 doesn't allow toolbar customization, why?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by treyid

treyid
treyid
more options

I know how to customize using the typical methods. (i.e. right click the toolbar >Customize... and Firefox>Options>Toolbar layout...) I do not know how to do this manually. As in- locate random file, open with editor, edit line, blah blah blah.

So do NOT reply with "have you tried this? or this? or this?" I've tried a dozen different things to no avail...

And for the love of cheeznips, do not ask if the toolbar is full, I cannot take anything off of it!

Here is the specific issue: I have Firefox 14.0.1 The customize toolbar layout does NOT work. When I try to drag a button from the box to the toolbar... nothing happens. When I try to drag a button from the toolbar to the box, nothing happens..

Using Safe Mode does NOT work either. It doesn't show the buttons I want to Add/Remove.

I know how to customize using the typical methods. (i.e. right click the toolbar >Customize... and Firefox>Options>Toolbar layout...) I do not know how to do this manually. As in- locate random file, open with editor, edit line, blah blah blah. So do NOT reply with "have you tried this? or this? or this?" I've tried a dozen different things to no avail... And for the love of cheeznips, do not ask if the toolbar is full, I cannot take anything off of it! Here is the specific issue: I have Firefox 14.0.1 The customize toolbar layout does NOT work. When I try to drag a button from the box to the toolbar... nothing happens. When I try to drag a button from the toolbar to the box, nothing happens.. Using Safe Mode does NOT work either. It doesn't show the buttons I want to Add/Remove.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

treyid
treyid Question owner
more options

Thank you cor-el. Just the answer I was hoping for. I will try this out. I will reply with results.