This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Having trouble uninstalling older version and installing newer version. Won't uninstall existing version.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by natoma

natoma
natoma
more options

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

Chosen solution

To update to a newer version of Firefox you don't need to uninstall the previous version. Read Update Firefox to the latest release

Read this answer in context 👍 0

All Replies (2)

user633449
user633449
more options

Chosen Solution

To update to a newer version of Firefox you don't need to uninstall the previous version. Read Update Firefox to the latest release

natoma
natoma Question owner
more options

I tried downloading and installing the latest version as you suggested and I continue to get the reply that I need to reboot the system to finish uninstalling the previous version of Firefox before the newest verson can finish installing.