This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is showing a grey globe for secure site when other browsers are showing a lock icon.

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by cgm13

more options

We have several sites that have SSL Certificates. When the website switches to HTTPS, Firefox still shows our pages with a grey globe. Sites (like Amazon) are showing they are secure displaying HTTPS pages. Other browsers are displaying our pages secure like they should.

We have several sites that have SSL Certificates. When the website switches to HTTPS, Firefox still shows our pages with a grey globe. Sites (like Amazon) are showing they are secure displaying HTTPS pages. Other browsers are displaying our pages secure like they should.

Chosen solution

a grey globe should only be shown for a "secure" page when there's mixed content on that page

https://blog.mozilla.org/ux/2012/06/site-identity-ui-updates/

https://developer.mozilla.org/en-US/docs/Security/MixedContent

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

a grey globe should only be shown for a "secure" page when there's mixed content on that page

https://blog.mozilla.org/ux/2012/06/site-identity-ui-updates/

https://developer.mozilla.org/en-US/docs/Security/MixedContent

more options

Thanks for your reply ... with the web console I have found the mixed content culprit. :)