This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why can't i do a search from the firefox homepage?

  • 3 replies
  • 50 have this problem
  • 17 views
  • Last reply by crustychris

tmet
tmet
more options

On the search bar below the firefox icon on the firefox home page i enter a search item, then click "enter" or click on the "search" button, but nothing happens. I'm not redirected anywhere or given any options. I can do a search from enternet explorer, no problem and used to be able to do the same from firefox ( which I prefer). Thanks.

On the search bar below the firefox icon on the firefox home page i enter a search item, then click "enter" or click on the "search" button, but nothing happens. I'm not redirected anywhere or given any options. I can do a search from enternet explorer, no problem and used to be able to do the same from firefox ( which I prefer). Thanks.

All Replies (3)

Ibai
Ibai
  • Administrator
more options

Hi!

I'm not sure if I understand correctly, but from what I read, your Firefox Home Page is not performing searches.

My first question: have you tried to click on the "Search" button? Does it do anything?

If not, I will recommended you to try Safe Mode to confirm that there are not add-ons creating a conflict with your set up. You can learn about Safe Mode in the following article: Diagnose Firefox issues using Troubleshoot Mode

Best, Ibai

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

crustychris
crustychris
more options
          • PROBLEM SORTED****** CLICK ORANGE FIREFOX BUTTON OR HELP CLICK TROUBLESHOOTING INFO CLICK REST FIREFOX YOU WILL HAVE TO REINSTALL YOUR ADDONS ALL OLD DATA WILL BE PUT IN AFOLDER ON YOUR DESKTOP BOOKMARKS WILL REMAIN UNTOUCHED GOOD LUCK