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Firefox 18 does not update the norton tool bar to 2013.2.3.1. is there a way to manually do this ?

  • 3 replies
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  • Last reply by kilgore

kilgore
kilgore
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I have the latest versions of both Firefox and Norton Internet Security, have rebooted many times and still no Norton toolbar. The add-ons screen does not list the 2013.2.3.1 version, only the previous version that is disabled. Is there a way to force this update?

thanks kilgore

I have the latest versions of both Firefox and Norton Internet Security, have rebooted many times and still no Norton toolbar. The add-ons screen does not list the 2013.2.3.1 version, only the previous version that is disabled. Is there a way to force this update? thanks kilgore

Chosen solution

hello kilgore, please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714

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philipp
philipp
  • Moderator
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Chosen Solution

hello kilgore, please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714

kilgore
kilgore Question owner
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Norton updates to 20.1.0.24 and the software claims I am running the latest version. Maybe its a Windows 8 with Firefox issue. The toolbar works fine in Internet Explorer 10

kilgore
kilgore Question owner
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Problem Solved !! The problem was not with Firefox but with the version of Norton Internet Security I was running. I bought this version ( 2013 ) off of ebay but it would not update to the latest version. I had to download the try and buy version from the Norton site, un-install the program and then re-install it to get the latest version of the program. Now everything is working and updating properly. Best of all I don't have to remember all the obscure logins I generate.

thanks to madperson for the advice.

kilgore