This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I recover my master password, set up by mistake, without losing all my existing login / password data?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Bob

more options

When touring the latest version of Firefox I created a master password and unfortunately never wrote it down. Now I must get my Church's taxes and W-2's done and I'm unable to login to my state and IRS/SSA accounts as I don't have my latest logins and passwords because they were all stored in my older version of Firefox. Everything I've read, so far, states that resetting the master password will result in the loss of all my login and password data. I cannot have this happen! There has to be some way I can either recover my login and password file data or the password I created for my master password? I need help with this ASAP as time is running out.

When touring the latest version of Firefox I created a master password and unfortunately never wrote it down. Now I must get my Church's taxes and W-2's done and I'm unable to login to my state and IRS/SSA accounts as I don't have my latest logins and passwords because they were all stored in my older version of Firefox. Everything I've read, so far, states that resetting the master password will result in the loss of all my login and password data. I cannot have this happen! There has to be some way I can either recover my login and password file data or the password I created for my master password? I need help with this ASAP as time is running out.

All Replies (2)

more options
more options

Thank you for your response. Unfortunately it is not the solution I am hoping for. Both of the links you posted clearly state that resetting or removing my master password will result in the loss of all my existing login and password data. I wouldn't have a problem with that if I could save or print out my current, but hidden by the password manager until I enter my master password, login and password data which I could eventually reproduce within password manager. Unfortunately this is the only place where I have all that data recorded and we are talking about many many lines of login data!

Bob