Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What update in FireFox v19.0 that cause Crsytal Report 13 not working?[Tested and Confirm]

  • 3 replies
  • 13 have this problem
  • 2 views
  • Last reply by John99

UNyap
UNyap
more options

Today I was testing one of my project before final release to my client. That how I found out that the crystal report cannot show to print dialog when I click "Print This Report" button. After many tried and error,I finally found out another Computer that using Firefox v18.0 is able to show the print dialog. Afterward I update the Firefox v18.0 to v19.0 then the print dialog won't show up any more. I know this mostly is the problem of SAP Crystal Report Issue,but thanks to their "support" I wasted my whole day to tried and error to found this factor.

Any recommendation will be appreciated,Thanks !

Today I was testing one of my project before final release to my client. That how I found out that the crystal report cannot show to print dialog when I click "Print This Report" button. After many tried and error,I finally found out another Computer that using Firefox v18.0 is able to show the print dialog. Afterward I update the Firefox v18.0 to v19.0 then the print dialog won't show up any more. I know this mostly is the problem of SAP Crystal Report Issue,but thanks to their "support" I wasted my whole day to tried and error to found this factor. Any recommendation will be appreciated,Thanks !

All Replies (3)

John99
John99
more options

This is a list of changes on fx19

I think you will need to review this with the assistance of SAP crystal report (Presumably this site ) in order to work out what is affecting your printing when third party software is in use.

If the project involves creating a web page viewable in Firefox you may find this forum useful

Modified by John99

avinashmeena99
avinashmeena99
more options

i have same problem with firefox 21.0 the latest update. it is working fine on local system but wasn't rendering the crystal reports toolbar properly when application was on online server. i had to use internet explorer to view and use crystal reports. Hope anyone solves the issue with firefox coz IE isn't a good option..

John99
John99
more options

UNyap,
I have amended my last post to include a missing link http://forums.mozillazine.org/viewforum.php?f=25

avinashmeena99,
I think you have asked the same question in another thread (/questions/963126) already, so please continue with that one instead.

I will lock this thread because

  1. It is rather old. (Now Firefox 22 so see http://www.mozilla.org/en-US/firefox/22.0/releasenotes/buglist.html )
  2. The other poster already has a duplicate and active thread.
  3. I suspect the original question was actually out of the scope of this forum as it related to other software, not Firefox.