This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My android bookmarks and syc data are correct but even when logged in to same sync accoun on my pc the sync data doesn't show up.

more options

When I sync data on my Android tablet M Tenderloin 10.1 t sync to the sme accunt alwright1980@gmail.com LAXXX'S Firefox on Windows NT 6.1; WOW64. The same account I use when I try to add my PC back to after return from repair depot. My phone has the same problem the phone and the pc sync up but the tablet which has by all my bookmarks and preferences on it does not. I don't have any profile data backed up from before the HDD replacement but the tablet says the last time it synched was 100am on Sunday the 12th of MAY. The quota info on this same accout shows a very low server use. Please help I love Mozilla and just got a phone that is compatible and want to have tablet,pc phone all synched.I could go through the trouble of re-bookmarking all the sites but that isn't all the dat I seem to have lost. I have reset firefox. I have re-synched from my tablet I have ninstalled and reinstalled my browser 4 times and resynched and reset my recovery key. but all the data seems to be gone.


(edited to flip the case of some text - c)

When I sync data on my Android tablet M Tenderloin 10.1 t sync to the sme accunt alwright1980@gmail.com LAXXX'S Firefox on Windows NT 6.1; WOW64. The same account I use when I try to add my PC back to after return from repair depot. My phone has the same problem the phone and the pc sync up but the tablet which has by all my bookmarks and preferences on it does not. I don't have any profile data backed up from before the HDD replacement but the tablet says the last time it synched was 100am on Sunday the 12th of MAY. The quota info on this same accout shows a very low server use. Please help I love Mozilla and just got a phone that is compatible and want to have tablet,pc phone all synched.I could go through the trouble of re-bookmarking all the sites but that isn't all the dat I seem to have lost. I have reset firefox. I have re-synched from my tablet I have ninstalled and reinstalled my browser 4 times and resynched and reset my recovery key. but all the data seems to be gone. ''(edited to flip the case of some text - c)''

Modified by cor-el

All Replies (1)

more options

When my pc and tablet were together I synched the bookmarks and everything was fine but I had to send my pc to repair and upon receiving it back I used the same sync account and although my phone and pc sync history the bookmarks and preferences on my tablet will not show up on my phone or pc. I have reset firefox and uninstalled and reinstalled, and I have changed recovery key, but the only thing that seems to show up as sincing with my pc is my pphone with no bookmarks passwords or preferences.