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I would like to sync an old Firefox Sync Key Code into my new Firefox and new laptop, is that possible ?

  • 2 replies
  • 2 have this problem
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  • Last reply by smo

johnmark1966
johnmark1966
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I had an old Dell Inspiron and it was stolen. Now I have a new HP laptop and would like to sync the old Firefox data from my old laptop that was stolen. The above key is the only key I have. Please help!! Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I had an old Dell Inspiron and it was stolen. Now I have a new HP laptop and would like to sync the old Firefox data from my old laptop that was stolen. The above key is the only key I have. Please help!! Thanks. ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

All Replies (2)

philipp
philipp
  • Moderator
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hello johnmark1966, you'd also need your account name & the password you've assigned to your sync account in order to reconnect to your old account. on your new laptop go to firefox > options > sync > set up sync > i have an account > i don't have the device with me and fill in the appropriate information there.

afterwards perform the steps described at: Disable Firefox Sync on a lost phone or tablet

smo
smo
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Posting your private data here is rather flattering - it shows your trust and it is really appreciated. However, we can manage, as the answer above shows, to help without you providing any sensitive information. Actually, this is our preferred way of helping customers.

The goal of Mozilla is to make the web secure and available to all, while safeguarding the private sphere. see Mozilla manifesto

Thanks for using Mozilla Firefox!