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Why do I get this message with Mozilla and not with IE? Please take a moment to help us confirm your identity Your online security is very important to eBay

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  • Last reply by FredMcD

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Please take a moment to help us confirm your identity Your online security is very important to eBay. It looks like you signed in from a computer we are not familiar with. Although we know you may use different computers, we're taking this extra precaution to prevent unauthorized access to your account.

You'll receive an automated phone call and we'll provide you with a PIN. Enter that PIN on the next page. Where would you like to receive the call?

(201)-XXX-XX72

Ready? Call me right now Not quite ready? Call in two minutes



Having trouble confirming your identity? Let eBay Customer Support help you finish the process. Please note: eBay partners with other companies with member verification. By clicking a Call button, you are agreeing to share your contact information with eBay partners for the sole purpose of verification.

• About eBay • Community • Announcements • Security Center • Policies • Site Map • eBay official time • Preview new features • Contact us • Tell us what you think

Copyright © 1995-2013 eBay Inc. All Rights Reserved. User Agreement and Privacy Policy.

Please take a moment to help us confirm your identity Your online security is very important to eBay. It looks like you signed in from a computer we are not familiar with. Although we know you may use different computers, we're taking this extra precaution to prevent unauthorized access to your account. You'll receive an automated phone call and we'll provide you with a PIN. Enter that PIN on the next page. Where would you like to receive the call? (201)-XXX-XX72 Ready? Call me right now Not quite ready? Call in two minutes Having trouble confirming your identity? Let eBay Customer Support help you finish the process. Please note: eBay partners with other companies with member verification. By clicking a Call button, you are agreeing to share your contact information with eBay partners for the sole purpose of verification. • About eBay • Community • Announcements • Security Center • Policies • Site Map • eBay official time • Preview new features • Contact us • Tell us what you think Copyright © 1995-2013 eBay Inc. All Rights Reserved. User Agreement and Privacy Policy.

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Some web pages get your computers ID information, and save it to your on-line profile. So when you try to access from another computer (Say a public terminal) the systems security program kicks in to recheck that you are you.