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My vertical scrollbar sometimes resizes my window, and I have to exit out of Firefox when this happens. Why?

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  • Last reply by kobe

nj0819
nj0819
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Sometimes, when I try to move my vertical scrollbar up or down, the entire window will shrink or expand, and the only way to make this go away is for me to exit out of Firefox and then re-open Firefox. It seems to happen randomly, and often happens several times a day.

Sometimes, when I try to move my vertical scrollbar up or down, the entire window will shrink or expand, and the only way to make this go away is for me to exit out of Firefox and then re-open Firefox. It seems to happen randomly, and often happens several times a day.

All Replies (1)

kobe
kobe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.