This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

missing add-on

more options

hi, I can't find an add-on I had before I rebuilt my computer. It was below the playing video and to the right of center. It was a BLUE button that said [mp3] It converted videos to .MP3 with no limits in size. I can't remember if it was youtube or realplayer. why? I want to re-sync the video and audio in "Movie Maker". Youtube videos always seem to be out-of-sync. I did this before with Paul McCartney in the White House. (1hr 20 mins.) I didn't even need to shift it. Open the video, add the mp3 music and it's in sync Does Anyone recognize this add-on??


Video2mp3 has a limit of 100mb when it's free. I thought it was a Realplayer add-on there is no addon.

Validated

hi, I can't find an add-on I had before I rebuilt my computer. It was below the playing video and to the right of center. It was a BLUE button that said [mp3] It converted videos to .MP3 with no limits in size. I can't remember if it was youtube or realplayer. why? I want to re-sync the video and audio in "Movie Maker". Youtube videos always seem to be out-of-sync. I did this before with Paul McCartney in the White House. (1hr 20 mins.) I didn't even need to shift it. Open the video, add the mp3 music and it's in sync Does Anyone recognize this add-on?? Video2mp3 has a limit of 100mb when it's free. I thought it was a Realplayer add-on there is no addon. Validated

All Replies (3)

more options

RealPlayer is a suite of software components distributed by RealNetworks. I don't know whether it has the button you're looking for but you can check its offerings on its site here: http://www.real.com/

more options

thank you for your input. Realplayer has a converter but you have to pay for it. So, I know that was not it. I have note on how to do it and where the button was but never made a note on how I got.

Validated

more options

You could try using Google Image search for relevant descriptive terms and see whether you spot the button. Then go to that page and see whether it leads to a good download link.