Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox has stopped showing the PDF/MP3 dialog option box

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

codygotkilld
codygotkilld
more options

Starting today when I want to open or download a PDF or MP3 file the dialog box that usually pops up in the right-hand corner of the browser window is no longer appearing. Now it is taking me to a "enter to save as" page. How do I bring back the dialog box?

Starting today when I want to open or download a PDF or MP3 file the dialog box that usually pops up in the right-hand corner of the browser window is no longer appearing. Now it is taking me to a "enter to save as" page. How do I bring back the dialog box?

All Replies (2)

Meghraj Suthar
Meghraj Suthar
more options

HI, If you are getting this problem , i think you are using old version of Firefox ,just update it through latest version of Firefox 24.0 , it has great browsing speed with new features. May be helpful,for you.

thanks for being with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not sure that I understand which page or dialog you get.

Firefox can handle both PDF and MP3 files internally. PDF files with the built-in PDF Viewer and MP3 files via the built-in HTML5 media player.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.