This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

homepage defaulting to https://www.google.com/webhp

  • 2 replies
  • 18 have this problem
  • 1 view
  • Last reply by marrap

more options

When I open firefox, the homepage defaults to https://www.google.com/webhp even though I have changed it in preferences but it still defaults to this page when I restart firefox. What should I change in about:config to get it back to my yahoo.com homepage?

Thanks!

When I open firefox, the homepage defaults to https://www.google.com/webhp even though I have changed it in preferences but it still defaults to this page when I restart firefox. What should I change in about:config to get it back to my yahoo.com homepage? Thanks!

Chosen solution

hello, it appears as if you have a user.js file present in your profile folder which may be used to overwrite your custom settings. go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js - in case it is present , delete or rename this file and restart firefox afterwards. afterwards your settings should 'stick'...

How to fix preferences that won't save

finally install the search reset addon - it will revert the most common customizations done by adware back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Read this answer in context 👍 19

All Replies (2)

more options

Chosen Solution

hello, it appears as if you have a user.js file present in your profile folder which may be used to overwrite your custom settings. go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js - in case it is present , delete or rename this file and restart firefox afterwards. afterwards your settings should 'stick'...

How to fix preferences that won't save

finally install the search reset addon - it will revert the most common customizations done by adware back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

more options

Great - thank you! That was driving me crazy! I was able to get it fixed in Safari but Firefox wasn't changing.

Thanks!!