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About every two or three screens I have a pop-up large box that is blank except for a a small X in the upper right corner. I have Adblock Plus enabled.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by jborchel

jborchel
jborchel
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A right click and view page info shows this:

SRC="http://ad.adserverplus.com/st?ad_type=ad&ad_size=800x440&entity=896906&site_code=CH-35&section_code=BR-47_14813&pub_url=${PUB_URL}"></SCRIPT></body></html>

How do I get rid of this?

A right click and view page info shows this: SRC="http://ad.adserverplus.com/st?ad_type=ad&ad_size=800x440&entity=896906&site_code=CH-35&section_code=BR-47_14813&pub_url=${PUB_URL}"></SCRIPT></body></html> How do I get rid of this?

All Replies (2)

philipp
philipp
  • Moderator
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hello jborchel, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

jborchel
jborchel Question owner
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I found a "SweetPacks" add-on that my malware program had removed. The extension showed it disabled but I removed it anyway. I will see if that fixed it and post later.