Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Invalid email address

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by journaleur

journaleur
journaleur
more options

Every time I try to get into the email address in gmail that I have been using for several years I get this error message: Invalid Email Address. I tried everything that troubleshooting recommended with no change in the error. Yesterday I set a new gmail address which I can access. However, all of my emails go to my original address and I really do not want to use the new address as it is cumberson, and I will not be able to access my old emails. I have just changed to Kubuntu 12.04, but I don't see how this would affect my email, as gmail is OS independent. I also searched the 100 pages of Q&A in troubleshooting with the search subject "Invalid Email Address" but could not locate anything on my problem. Please help as I need to access the gmail account. Thanks

Every time I try to get into the email address in gmail that I have been using for several years I get this error message: Invalid Email Address. I tried everything that troubleshooting recommended with no change in the error. Yesterday I set a new gmail address which I can access. However, all of my emails go to my original address and I really do not want to use the new address as it is cumberson, and I will not be able to access my old emails. I have just changed to Kubuntu 12.04, but I don't see how this would affect my email, as gmail is OS independent. I also searched the 100 pages of Q&A in troubleshooting with the search subject "Invalid Email Address" but could not locate anything on my problem. Please help as I need to access the gmail account. Thanks

Chosen solution

This doesn't sound like a Firefox issue.
Please consider contacting Google's Gmail support team.
They will most likely be the most help for your problem.

Read this answer in context 👍 0

All Replies (2)

Wesley Branton
Wesley Branton
more options

Chosen Solution

This doesn't sound like a Firefox issue.
Please consider contacting Google's Gmail support team.
They will most likely be the most help for your problem.

journaleur
journaleur Question owner
more options

Thanks for the help. I realized that the problem was with my change of my OS from Ubuntu to Kubuntu: I needed to set-up a new email client. All is well now. (I hope.)