This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I had to clear the data, in android phone settings, for Firefox and now Bluhell firewall won't install.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by MBB72

MBB72
MBB72
more options

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

Chosen solution

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.

Read this answer in context 👍 0

All Replies (2)

gnittala
gnittala
more options

Hello, Can you please provide a couple of details

  • What was the Firefox (on Android) data that you cleared?
  • Once you cleared the FF data did you try opening the BluHell addon?
  • Once you realized that the BluHell addon wasn't working, did you attempt to remove the plugin and then install?

One option will be to find the plugin data that is stored on the browser and delete that add-on manually

Though, I am not 100% sure of how this is applicable for Android devices. Others who know this more can suggest accordingly.

Hope this helps.

MBB72
MBB72 Question owner
more options

Chosen Solution

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.