This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to access ADP site, it's a secured site, but after clicking a specific link where displays a frae, it doesn't show the contents.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

All Replies (1)

more options

If content is missing or otherwise not working then check if there is a shield icon on the left end of the location bar before the "Site Identity Button" (globe/padlock) on the location bar indicating that mixed content is blocked.


You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.