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The crossword puzzle on USA Today will not display completely; the bottom few lines will not show. The same thing happens on my wife's computer.

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  • Last reply by bearl

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The crossword puzzle on USA Today will not display completely; the bottom few lines of the grid will note show. The same thing happens on my wife's computer. We are both using the most current version of Windows 7 and have the most current version of Firefox. This problem has been ongoing for several months, since the first time I tried to load this puzzle

The crossword puzzle on USA Today will not display completely; the bottom few lines of the grid will note show. The same thing happens on my wife's computer. We are both using the most current version of Windows 7 and have the most current version of Firefox. This problem has been ongoing for several months, since the first time I tried to load this puzzle

Chosen solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly. You can use an extension to set a default font size and page zoom on web pages.


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

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Try disable the hardware acceleration:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Case the problem continue try post a screenshot:

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Chosen Solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly. You can use an extension to set a default font size and page zoom on web pages.


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Changing the minimum font size did the trick. Thank you.