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Windows 7 and Microsoft Office installed a series of updates and now I cannot open hyperlinks in emails.

  • 2 replies
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  • Last reply by Cindy

Cindy
Cindy
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After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

Modified by Cindy

Chosen solution

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

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FredMcD
FredMcD
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Chosen Solution

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

Cindy
Cindy Question owner
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Thanks FredMcD... i actually am not sure what I did right but I think closing Firefox after I made the changes and restarting it, ultimately did the trick. Thanks for your help.