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fiefox keeps crashing and forces tablet restart

  • 3 replies
  • 6 have this problem
  • 3 views
  • Last reply by Kevin

ssandeelee
ssandeelee
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over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

All Replies (3)

Kevin
Kevin
  • Moderator
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Do you have any crash IDs? https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter

ssandeelee
ssandeelee Question owner
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no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.

Kevin
Kevin
  • Moderator
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Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?