This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get this message quite often on screen 'a script on this page doesn't work.'

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Dionyssis
Dionyssis
more options

Lately, when browsing with Mozilla, I get the following message on my screen quite often : 'a script on this page does not work. Do you want to continue or stop ?' Regardless of what I decide to do (that is click to continue or stop) the same message appears again and again. How can I fix this  ?

Lately, when browsing with Mozilla, I get the following message on my screen quite often : 'a script on this page does not work. Do you want to continue or stop ?' Regardless of what I decide to do (that is click to continue or stop) the same message appears again and again. How can I fix this ?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem