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I cannot delete anything or move messages into files just stuck

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by DawnBrady1

DawnBrady1
DawnBrady1
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I have 2 e-mail addresses, one you cannot delete any of the messages in the inbox and also cannot move messages into other folders. The 2nd e-mail address messages cannot be moved into other folders. I have repaired but it only allowed me to be able to delete from the 2nd e-mail, do not understand this at all

I have 2 e-mail addresses, one you cannot delete any of the messages in the inbox and also cannot move messages into other folders. The 2nd e-mail address messages cannot be moved into other folders. I have repaired but it only allowed me to be able to delete from the 2nd e-mail, do not understand this at all

Chosen solution

Try compact you folders, click with right button mouse on Folders >> Compact

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All Replies (2)

Diego Victor
Diego Victor
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Chosen Solution

Try compact you folders, click with right button mouse on Folders >> Compact

DawnBrady1
DawnBrady1 Question owner
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Thank you so much for your prompt reply I did compact already and it still did not help however that was a few hours back, it seems I must have done something right as both addresses are now working fine.