This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The "portable document format" icon is a Word 2010 icon, so selecting Adobe Reader as action does not work to display the PDF.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

oaks425
oaks425
more options

In the Applications tab -- Content Type -- the "portable document format" icon is a Word 2010 icon (not Adobe), so selecting Adobe Reader or preview in Firefox as action does not work to display the PDF. I can see this Applications difference because my other Firefox laptop has the Adobe icon, and I can view PDFs. Essentially, a PDF is coming in as a Word document -- and the computer tries to open it up as a Word file.

How do I get the correct PDF icon in the Applications list -- the same way it displays (and works) on my other laptop.

In the Applications tab -- Content Type -- the "portable document format" icon is a Word 2010 icon (not Adobe), so selecting Adobe Reader or preview in Firefox as action does not work to display the PDF. I can see this Applications difference because my other Firefox laptop has the Adobe icon, and I can view PDFs. Essentially, a PDF is coming in as a Word document -- and the computer tries to open it up as a Word file. How do I get the correct PDF icon in the Applications list -- the same way it displays (and works) on my other laptop.

All Replies (1)

guigs
guigs
more options

Adobe PDF Plug-In For Firefox and Netscape 10.1.7 ?

I think you need to add this to the list of applications and the action to take on the type of content. This can also be managed in the about:permissions page. Permissions Manager - Give certain websites the ability to store passwords, set cookies and more