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When I click on the Firefox icon I get a message that says "The Connection Was Reset"

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

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If I click on a link Firefox works OK, but when I click on the icon I get "The Connection Was Reset" message.

If I click on a link Firefox works OK, but when I click on the icon I get "The Connection Was Reset" message.

Chosen solution

Did you fix you issue as you have marked the thread a solved?

What URL is causing this issue?

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Do you get the same error if you click the Home icon to return to your home page? Or if you don't have the Home icon, either:

  • Alt+Home (go to Home in the same tab)
  • Ctrl+n (open a new window with the home page)
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Chosen Solution

Did you fix you issue as you have marked the thread a solved?

What URL is causing this issue?