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When I'm in Yahoo news comments, WaterFox keeps interrupting me with a survey about FireFox. Then I can't get back to where I was. Help?

Margret Minette
Margret Minette
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Actually, I'm using WaterFox 28.0, but that wasn't an option.

I try to access my comments to Yahoo news stories. I may be in the middle of posting a comment, or just running through them to see how people have responded. WaterFox suddenly interrupts me with a survey about FireFox. It interrupts what I'm doing, and afterward the only way back to the place where I was is to start at the top of the comments again and search for it. If I was posting, either my post is lost entirely, or it posted in incomplete form.

I've tried answering the survey in the hopes that it will go away, but it keeps showing up. It's exceedingly annoying, and, much as I love WaterFox I'm considering going with Chrome or Torch instead.

I have WaterFox set to block pop-ups, but apparently WaterFox doesn't think that applies to itself.

Does ANYONE know how to make this go away?

MargretMinette

Actually, I'm using WaterFox 28.0, but that wasn't an option. I try to access my comments to Yahoo news stories. I may be in the middle of posting a comment, or just running through them to see how people have responded. WaterFox suddenly interrupts me with a survey about FireFox. It interrupts what I'm doing, and afterward the only way back to the place where I was is to start at the top of the comments again and search for it. If I was posting, either my post is lost entirely, or it posted in incomplete form. I've tried answering the survey in the hopes that it will go away, but it keeps showing up. It's exceedingly annoying, and, much as I love WaterFox I'm considering going with Chrome or Torch instead. I have WaterFox set to block pop-ups, but apparently WaterFox doesn't think that applies to itself. Does ANYONE know how to make this go away? MargretMinette

Chosen solution

You have a bad extension loaded into Firefox.

  • MediaPlayerplus

Remove this by going to The image "new fx menu" does not exist. > Add-ons > Extensions

Uninstall anything you don't recognize from your control panel. (Start > Control Panel > Uninstall a Program

You will also want to run ADW Cleaner to remove any remnants of the extension

Read this answer in context 👍 1

All Replies (2)

Moses
Moses
  • Moderator
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Chosen Solution

You have a bad extension loaded into Firefox.

  • MediaPlayerplus

Remove this by going to The image "new fx menu" does not exist. > Add-ons > Extensions

Uninstall anything you don't recognize from your control panel. (Start > Control Panel > Uninstall a Program

You will also want to run ADW Cleaner to remove any remnants of the extension

Margret Minette
Margret Minette Question owner
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Thank you! That was it, all right.

I already have ADW Cleaner; thank you for the recommendation.

Margret