본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I can't download Widevine Media Optimizer. There's a message saying that Firefox is blocking google.tools.com from doing the download.

  • 5 답장
  • 10 이 문제를 만남
  • 22 보기
  • 최종 답변자: Moses

Mariamne
Mariamne
more options

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser.

I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com."

How do I get around this issue so that I can download the Optimizer? Help!!

The site from which I'd like to watch movies is saying that it requires the Widevine Media Optimizer browser plugin. I hit the plugin button, and a window from Google Widevine pops up. It says to install the plugin, and specifically states that Firefox is a supported browser. I hit to install, then a box comes up that says "Firefox prevented this site (tools.google.com) from asking you to install software on your computer." When I hit "Allow", there's a box showing the plugin installing but then another box pops up and says "This add-on could not be downloaded because of a connection failure on tools.google.com." How do I get around this issue so that I can download the Optimizer? Help!!

모든 댓글 (5)

Moses
Moses
  • Moderator
more options

I can't seem to get this to reproduce. I've installed it successfully on Firefox 29.0. and Firefox 30. Since it seems like you just want to download that plugin (no matter what way) you should use the link below to see if it goes through.

글쓴이 Moses 수정일시

Mariamne
Mariamne 질문자
more options

Hi Moses,

Thanks for your suggestion. However, I've already been to that site. When I hit the Firefox button, it brings up the same boxes as listed in my original post. I can't see what I'm doing wrong but if you've been able to download WideVine in Firefox 29.0 (which is what I have), I must be missing something.

Moses
Moses
  • Moderator
more options

I've created a Dropbox link for you. Once you download, all you have to do is drag the icon into your Firefox window.

EDIT: The file is safe. I would never be trusted if I uploaded a malicious file to a user. Also, I'm a Moderator. Even worse :)

글쓴이 Moses 수정일시

misselaine
misselaine
more options

I am having the same issue and have also tried to download from the http://www.widevine.com/download/videooptimizer/index.html. I would love to try downloading it from the dropbox link, but that link is not working at this time.

Moses
Moses
  • Moderator
more options

misselaine,

Sorry about that! I reorganized my Dropbox. Uploaded. https://www.dropbox.com/s/g7vhsuegi7e1ssm/WidevineMediaOptimizer_win.xpi

Locking thread as it has been "solved" and no digging old threads! :) Create a new thread if you need help