본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Stupid support people - Sorry!

  • 1 답장
  • 1 이 문제를 만남
  • 16 보기
  • 최종 답변자: Moses

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I did NOT ask how to GET a screenshot! I asked how do I send YOU...SUPPORT my screenshots for a question to be answered. Below is the reply I got:


Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem? Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem. Thank you! Tyler Downer Jun 13, 2014 5:36:17 AM

I already have the screenshots...I want to send them to YOU! How can I do that?

I did NOT ask how to GET a screenshot! I asked how do I send YOU...SUPPORT my screenshots for a question to be answered. Below is the reply I got: Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem? Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem. Thank you! Tyler Downer Jun 13, 2014 5:36:17 AM I already have the screenshots...I want to send them to YOU! How can I do that?

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So you opened a new question to call US stupid because you can't follow clear directions?

Please READ.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. You've taken a screenshot, I've assumed. There's a Browse button UNDER this reply box. Click it, select your image. Post Reply. Done.

Please continue at /questions/1006059. Also, please be nice to other users. We're trying to help you .If you don't understand, ask us to clarify.

Closing this thread