본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I get a word documewnt in Downloads under "Tools" to open? I can't find the original document.

  • 4 답장
  • 1 이 문제를 만남
  • 34 보기
  • 최종 답변자: cor-el

more options

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

My wife opened a word document from her e-mail but didn't save it. I see it under Tools-downloads but can't get it to open. Does anyone have a suggestion? I think she deleted the e-mail and it is not in her deleted Items nor in Word under recent...

모든 댓글 (4)

more options

you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

글쓴이 haidersajjad 수정일시

more options

I tried this and it was already checked. I unchecked it, selected ok, closed the browser, re opened browser but the document still won't open.

more options

you are trying somrthing else, kindly try this please: you can open it by renaming the downloaded file.

open downloads -> open containing folder

for example your file name is "first" so rename it to "first.doc" or "first.docx" depending on the Microsoft office version

more options

The Downloads folder in the Downloads Manager only shows a list of files that you have downloaded, but this doesn't mean that the file is still stored on the hard drive.

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software or otherwise.