본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

HELP!! QUICK!! I may have a BAD update download.

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: CoryMH

more options

I got a gray and whote pop-up on my computer a little while ago that said I needed to install the Firefox 33.0.3 update "as soon as possible". I clicked on it but then aborted almost immediately. I still have an "update waiting to be applied" as soon as I close Firefox.

However, I remembered that I had gotten Firefox update notices from C/Net recently, but will never again trust anything but downloads directly from Mozilla.org due to a previous problem. Hence I aborted the download.

When I went to mozilla.org downloads It told me that I already "have the latest version" of Firefox. I am running 33.0.2.

Help! Is the gray and white pop-up really from Mozilla or could it be some kind of spoofware? I do have automatic updates enabled.

I got a gray and whote pop-up on my computer a little while ago that said I needed to install the Firefox 33.0.3 update "as soon as possible". I clicked on it but then aborted almost immediately. I still have an "update waiting to be applied" as soon as I close Firefox. However, I remembered that I had gotten Firefox update notices from C/Net recently, but will never again trust anything but downloads directly from Mozilla.org due to a previous problem. Hence I aborted the download. When I went to mozilla.org downloads It told me that I already "have the latest version" of Firefox. I am running 33.0.2. Help! Is the gray and white pop-up really from Mozilla or could it be some kind of spoofware? I do have automatic updates enabled.

선택된 해결법

Hello,

The latest version is 33.0.3, so it may have been a legitimate message. However, it is always safer not to trust a dialog that pops up without your interaction.

Assuming your computer isn't infected with malware, a safe way to update is to go to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a new copy at:

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

Hello,

The latest version is 33.0.3, so it may have been a legitimate message. However, it is always safer not to trust a dialog that pops up without your interaction.

Assuming your computer isn't infected with malware, a safe way to update is to go to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a new copy at: