본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

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Adobe and flash player crashed

Adobe and flash player crashed

모든 댓글 (3)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Separate Issue; Your System Details shows;

Installed Plug-ins

Version 0.9.17, copyright 2006-2010 Veetle Inchttp://www.veetle.com/ Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/ Version 0.9.17, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/

Having more than one version of a program may cause issues.

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You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode).

You can also try this:

See also: