본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 5 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: ideato

more options

Firefox has been crashing almost constantly today, following a complete reset. starts ok, crashes after a few minutes even with addons disabled.

Firefox has been crashing almost constantly today, following a complete reset. starts ok, crashes after a few minutes even with addons disabled.

선택된 해결법

Hi Shaun, please mark SOLVED YOUR above reply with the solution to help others with the same problem.

thanks

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (5)

more options

Hello shaund, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/ Shockwave Director v12.1.4.154 http://get.adobe.com/shockwave/

more options

Thanks The problem seems have been with my system, ran chkdsk today a few files were bad, no problems so far. Thanks so much for your help. Shaun

more options

선택된 해결법

Hi Shaun, please mark SOLVED YOUR above reply with the solution to help others with the same problem.

thanks