본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I've entered my email and password yet Firefox is not syncing?

  • 3 답장
  • 2 이 문제를 만남
  • 19 보기
  • 최종 답변자: guigs

more options

I did a factory restore on a friends computer. Then once I installed Firefox and put in her email address and password for sync none of her tabs or bookmarks from Firefox before the factory restore are showing up. What have I done wrong?

I did a factory restore on a friends computer. Then once I installed Firefox and put in her email address and password for sync none of her tabs or bookmarks from Firefox before the factory restore are showing up. What have I done wrong?

모든 댓글 (3)

more options

Nettyprofessor, Firefox Sync will only sync what is locally stored on the user's profile. Do you have a back up of the profile from before the restore? This would be the only way to get that data back. Where the profile path is: Profiles - Where Firefox stores your bookmarks, passwords and other user data

more options

Since Firefox would sync with other devices I was under the impression that it was syncing with a cloud server so I do not have a back up of the original profile. I'm curious if it's not syncing to a cloud server how is it able to sync with my other devices?

more options

Oh it is syncing to a cloud server, however the sync model does not have a master device. For example, if you unattached a device the data of that device would no longer be syncing. Any changes you make to that device offline/disconnected from sync would also be synced when you attached it back. This is bad for back up because the new sync would overwrite anything in the cloud. (Say for example the re attached device did not have any bookmarks, then when it synced the previous bookmarks would not sync back, but not always) This is why its not recommended as a back up. Its a round robin sync and mainly meant for synchronization service between multiple devices running Firefox.