본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 10 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: philipp

more options

i cant use firefox for browsing its say frequently Firefox crashes reporter problem..how can fix this problem?will you please help about this error? Here is one crash Id problem example: Crash ID: bp-26bc03f9-4588-48a2-bee8-8b0e72150210

i cant use firefox for browsing its say frequently Firefox crashes reporter problem..how can fix this problem?will you please help about this error? Here is one crash Id problem example: Crash ID: bp-26bc03f9-4588-48a2-bee8-8b0e72150210

모든 댓글 (10)

more options

Hi did you tried to restart firefox in safe mode as explained here ?

If you do so, if you don't have a firefox sync account to backup all your personal datas like addons and bookmarks, you should use mozbackup, a utility to backup profiles of Mozilla-based software. You can get it here.

글쓴이 Romain 수정일시

more options

It cant soled through using safe mode..

more options

Sorry, I meant to ask you if you had already reset firefox with the solution above

글쓴이 Romain 수정일시

more options

No i cant reset firefox with the solution above..its still now happened crashing problem..

more options

Okay, so hum, try this : first backup all your datas with mozbackup, or all your bookmarks as explained here if possible, then uninstall firefox completely (delete personal datas), restart computer to take in consideration the changes. After that, reinstall firefox.

Maybe it can do something.

more options

if it works, restore your datas (maybe just bookmarks to begin)

more options

I HAVE ALREADY TAKE THIS REINSTALL process but cant solved.....is this problem related to Ram? my ram is not good condition...

more options

Ok, all right. I don't know much about RAM memory management. I would'nt say silly things but perhaps.

글쓴이 Romain 수정일시

more options

To be sure about it, If you can, I advice you to change it.

글쓴이 Romain 수정일시

more options

yes, bad ram is one of the causes that can lead firefox to crash. you could test your system with a tool like www.memtest.org