본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My emails won't send but my acccount settings are correct

  • 2 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: rick.prenzl

more options

Emails not sending and receiving the error message but my account settings are correct.

"Sending of message failed. The message could not be sent because connecting to SMTP server mail.krowl.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator.

I need some advice asap please or i'll have to bomb mozilla and use another email provider.

Thank you in advance.

Rob

Emails not sending and receiving the error message but my account settings are correct. "Sending of message failed. The message could not be sent because connecting to SMTP server mail.krowl.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator. I need some advice asap please or i'll have to bomb mozilla and use another email provider. Thank you in advance. Rob

모든 댓글 (2)

more options

Thunderbird is not a provider. It is email client software. If your provider is refusing connections from Thunderbird it will more than likely do the same with any other client you choose to use.

Check your firewall and make sure Thunderbird is set to allow. You could post your settings to have them checked. You do this from the Help menu by selecting Troubleshooting Info. Then Copy to Clipboard. Come back here and paste that into a reply window.

more options

I have had the same problem for days, if not weeks.. Yesterday emails sent and received fine. Today, the problem's back. This is the basic pattern. Most of the time it doesn't work but occasionally it does, albeit for short periods of time.

Nothing works that has been suggested. My provider says that all works fine their end. My partner's email works fine on his iPad, his iPhone and my iPhone. I've tried different ISPs (as suggested), disabled plug-ins. I use a Mac and don't have anti-virus or have a firewall turned on.

No help from Mozilla, Apple or my provider has helped but will post it here if anything ever does solve the solution..