본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

FF keeps saying Flash needs to be updated?

more options

My FF browser has been crashing a lot lately out of nowhere, which never happens to me.

Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated.

So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date.

Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed."

I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

모든 댓글 (2)

more options

CAP55 said

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

I had similar problems, except it was flash player crashing. Try using this flash player uninstaller to completely remove flash from your system. Then install a fresh version from the adobe site. Sometimes updating causes problems, completely uninstalling and then reinstalling works wonders.

https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html

more options

If you click the More System Details link next to your post, it shows two Flash versions:

  • Shockwave Flash 16.0 r0
  • Shockwave Flash 11.8 r800

I think the Adobe uninstaller SueWitch mentioned is the best next step. It should remove all versions and then you can reinstall just the latest.